In Flower Knows, we accept orders at any time - 24 hours a day, 7 days a week. Orders placed on Flowerknows Official will be processed within 24 hours and shipped within 3-4 business days.
All orders placed on Saturday and Sunday will be processed on the following business day.
Frequent Ask Question
* We only provide expedited shipping in the United States, and the weight of a single order cannot exceed 5kg.
* Due to the custom restriction, the perfume will be shipped separately, which may take up to 3-4 weeks to arrive. (If the tracking information has not been updated for more than two weeks, please contact us.)
|Australia||$15||7 - 10 business days|
|Austria||$15||6 - 10 business days|
|Belgium||$10||8 - 12 business days|
|Brazil||$15||10 - 15 business days|
|Bulgaria||$10||8 - 15 business days|
|Canada||$15||8 - 12 business days|
|Chile||$10||11 - 14 business days|
|Colombia||$15||10 - 20 business days|
|Croatia||$10||8 - 15 business days|
|Cyprus||$18||9 - 20 business days|
|Czech Republic||$10||8 - 12 business days|
|Denmark||$10||6 - 10 business days|
|Estonia||$10||8 - 12 business days|
|Finland||$15||8 - 12 business days|
|France||$10||8 - 12 business days|
|Germany||$10||8 - 12 business days|
|Greece||$10||6 - 10 business days|
|Hungary||$10||6 - 10 business days|
|Ireland||$10||8 - 15 business days|
|Israel||$10||7 - 15 business days|
|Italy||$10||8 - 12 business days|
|Korea||$10||6 - 8 business days|
|Latvia||$10||8 - 12 business days|
|Lithuania||$10||8 - 12 business days|
|Luxembourg||$10||8 - 15 business days|
|Malta||$18||8 - 15 business days|
|Mexico||$15||10 -20 business days|
|New Zealand||$10||11 - 15 business days|
|Netherlands||$10||8 - 12 business days|
|Norway||$15||8 - 12 business days|
|Poland||$10||10 - 15 business days|
|Portugal||$10||8 - 12 business days|
|Romania||$10||6 - 10 business days|
|Saudi Arabia||$10||10 - 45 days|
|Slovakia||$10||8 - 12 business days|
|Slovenia||$10||6 - 10 business days|
|Spain||$10||8 - 12 business days|
|Sweden||$10||6 - 10 business days|
|Switzerland||$18||8 - 10 business days|
|United Arab Emirates||$10||9 - 20 business days|
|United Kingdom||$10||6 - 10 business days|
|United States||$10||8 - 12 business days|
|United States Express||$20||10 days|
* Free shipping: Orders over $100
* The following areas are NOT available for shipping:
|Countries||Not available areas|
|France||Armées,Guadeloupe, Hub Armées, Ile de la réunion, Moule, Remire-Montjoly|
|Germany||APO, DPO, FPO, Busingen|
|Italy||Campione D’Italia, Livigno, San Marino, Vatican City|
|United States||AA, AE, Air Force Post Office, AK, Alaska, AP, Armed Forces Americas, Armed Forces Europe, |
Armed Forces Pacific Fleet Post Office, GU, Guam, Hawaii, HI, Puerto Rico
|Spain||Areas with postal codes starting with 51 / 52 / 35 / 38 / 07|
|Portugal||Located on the island|
Flowerknows will collect VAT tax on orders shipped to EU countries and the amount is less than €150 euros, the tax will be determined at checkout.
For orders shipped to EU countries and the amount is larger than €150 euros, local customs office will collect tax and duties when you receive order.
❗If your order value is under €150 Euro and the custom required you taxed again, please send us a photo of the tax form and we will refund the taxed amount.
For other countries, our shipping costs include all fees. You don’t need to pay extra.
❗If you are taxed by any chance when you receive the package, please email us at firstname.lastname@example.org and we will refund the taxed amount.
If you refuse delivery of any package from Flower Knows, the package will be returned to our warehouse and you will receive a refund for the merchandise and tax paid.
Shipping and handling fees are non-refundable.
Please note Flowerknows Official is not responsible for any shipping deliveries not received. Please contact email@example.com, and we will file a claim on your behalf. Kindly note this process may take 30-45 business days for international shipments to investigate with the carrier.
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