At Flower Knows, we accept orders 24/7. Orders are processed within 24 hours and usually ship in 3-4 business days.
High volume may cause slight delays. Weekend orders start processing on the next business day.
Available Shipping Areas
ASIA & MIDDLE EAST
8-12 Business Days
- Bahrain, Oman, Qatar
10-45 Days
- Saudi Arabia, United Arab Emirates
EUROPE
6-10 Business Days
- Austria, Denmark, Greece, Hungary, Romania, Slovenia, Sweden, Switzerland, United Kingdom
8-15 Business Days
- Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain
10-15 Business Days
- Iceland, Poland
OCEANIA
7-15 Business Days
- Australia, New Zealand
NORTH & SOUTH AMERICA
2-5 Business Days
- United States
Attention:
US orders with perfume will be charged 2 shipping fees, because perfume can only be shipped from China due to logistics limitations and other products will be sent out from US warehouse.
The shipping time of perfume is 10-15 business days.
10-15 Business Days
- Brazil, Canada
15-25 Business Days
- Colombia, Mexico
SHIPPING EXCLUSIONS
- France
Armées,Guadeloupe, Hub Armées, Ile de la réunion, Moule, Remire-Montjoly
- Germany
APO, DPO, FPO, Busingen
- Italy
Campione D’Italia, Livigno, San Marino, Vatican City
- United States
AA, AE, Air Force Post Office, AK, Alaska, AP, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific Fleet Post Office, GU, Guam, Hawaii, HI, Puerto Rico
- Spain
Areas with postal codes starting with 51 / 52 / 35 / 38 / 07
- Portugal
Located on the island
Shipping Fee
Free shipping on non-U.S. orders over $100+.
Free ground shipping on U.S. orders over $60+.
Shipping costs for others shown at checkout.
Taxes
UNITED STATES
Orders from Flower Knows Official Store are subject to sales tax based on the shipping address, as per federal and state laws. The tax amount depends on the products and delivery location.
Please note that once placed, orders cannot be altered due to varying tax rates among US states and cities.
EU COUNTRIES
Flowerknows applies VAT to EU orders under €150 at checkout. For orders over €150, local customs will handle taxes and duties upon delivery.
If you're double-taxed on an order under €150, submit a tax form photo for a refund.
OTHER COUNTRIES
For other international shipments, all fees are included in our shipping costs—no additional charges.
If you're taxed on delivery, email us at support@flowerknows.co for a refund.
Order Never Arrived/Lost/Stolen Shipments
Flowerknows Official cannot be held responsible for lost shipments. Should this occur, kindly reach out to us at support@flowerknows.co, and we will promptly file a claim on your behalf. Additionally, contacting local authorities is recommended.
The international claims process can take 30-45 business days. Refer to our Return Policy for full details.