Butterfly Cloud Collar Glossy Lipstick 4

What should I do if there is an issue with my product?

If you encounter any issues with your product, please contact us within 15 days of the package delivery status showing as delivered. However, we cannot offer compensation for claims made after this 15-day window. Simply reach out to our customer support team via email at support@flowerknows.co with details and, if applicable, photos of the issue. We'll promptly assess the situation and work to find a resolution

• Are the products vegan?

All products from Butterfly Cloud Collar Collection are entirely vegan and does not contain any animal-derived ingredients, except Butterfly Cloud Collar Collection Embossed Six-Color Makeup Palette 02 Cloud Attire.

• Are they cruelty-free?

Absolutely. Flowerknows is a cruelty-free brand, and we never test our products or ingredients on animals.

• Are they gluten-free?

Yes, all products from Butterfly Cloud Collar Collection are formulated without gluten.

• Are they soy-free?

Yes, all products from Butterfly Cloud Collar Collection are soy-free.